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(802) 422-5000

Root's Ski & Board Shop
Root's Ski & Board Shop
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    • Home
    • Rental Rates
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    • Root's FAQ

(802) 422-5000


  • Home
  • Rental Rates
  • Sales/ Service
  • Root's FAQ

Root's faq

Q: Do I need a reservation?

A: We recommend making rental reservations, they are not required.


Q: Can reservations be cancelled for a full refund?

A: Reservations must be cancelled 48 hours in advance of reservation pick up for a refund. No refunds for cancellation within 48 hours of scheduled reservation. To cancel a reservation please call the shop at 802-422-5000, sending an email will not cancel any reservations. 


Q: What is included in the Element 76 package?

A:  The Element 76 package includes the Elan Element 76 rocker ski. Dalbello Vantage, Alpina  Discovery  or Salomon X- Access R 60 ski boot, and Scott alu ski poles.

Q: When can I pick up my rentals?

A: Anytime after 2pm we will set you up for the next day of skiing or riding at no extra cost, or we open an hour before first chair everyday.

Q: Where is the best place to purchase lift tickets?

A:  Killington.com

Have a question not covered? Please call anytime 802-422-5000

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